Last updated: January 2025. Read this policy to understand how we collect, use, and protect your personal information.
During account registration, we collect your name, date of birth, email address, and mobile number. The identity verification (KYC) process may require information from your national ID card or passport. This information is used solely for account management and fulfilling legal obligations. We never collect additional information without your consent. All collected data is stored in encrypted form on secure servers.
Your gaming activity, transaction history, and login timestamps on the platform are automatically recorded. This information is used to ensure platform security and detect suspicious activity. Your device type, operating system, and browser information may also be collected. This technical data helps improve the quality of our service. We analyze anonymized statistics to further enhance the user experience.
Payment method information is collected during deposits and withdrawals. Full card numbers or bank account details are not stored on our servers — these are processed directly by the payment gateway. Records of transaction amounts, dates, and methods are retained for legal purposes. We monitor all financial activity to prevent money laundering. We follow the highest security standards to protect your financial information.
Your IP address and approximate geographic location are collected automatically. We use this information to ensure the service is being accessed from approved regions within Bangladesh. Additional verification may be required to protect your account if access is attempted from an unauthorized region. GPS location is never collected from mobile devices. Only network-based approximate location data is used.
We use your information to create accounts, process transactions, and provide customer support. This data is essential for ensuring the security and stability of the platform. It is also used to deliver a personalized gaming experience. Data is retained to fulfill legal obligations and meet regulatory requirements. No information is sold to third parties for advertising purposes.
All data is retained while your account remains active. Even after account closure, certain information may be kept for up to 5 years as required by law. Financial transaction records are retained in accordance with Bangladesh's financial regulations. Once the designated retention period expires, data is securely deleted. To request data deletion, please contact our support team.
3 bd never sells your personal information to advertisers or marketing agencies. However, data may be shared in the following limited circumstances: with authorized payment gateways for payment processing, in response to legal orders or regulatory authority requests, and with trusted technology partners who assist in operating the platform. All third-party partners are contractually bound to uphold our privacy standards. The highest security protocols are followed for international data transfers. We are always vigilant and responsible in protecting your information.
Our platform uses cookies to manage sessions and remember user preferences. Your consent is obtained before using any cookies beyond essential ones. Cookies can be disabled at any time through your browser settings, though this may limit certain services. Third-party tracking cookies are not used on our platform. For any questions about cookies, please contact our support team.
All data transmissions are secured via SSL/TLS encryption. Sensitive information stored on servers is protected with AES-256 encryption. Regular security audits and penetration testing are conducted. Any unauthorized access attempts are automatically detected and blocked. In the event of a data breach, we will notify affected users within 72 hours.